door two

How to run your team without becoming the bottleneck

Systems for hiring, onboarding, meetings, and delegation.

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Job Description
Specific enough to repel the wrong fit
Job Description Template
A skeleton for any role, fill in the brackets, cut the wishlist qualifications.
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Interviewing a Candidate
Structure beats gut feeling
Interviewing a Candidate, First-Time Manager Template
A legally sound interview structure, script, and what you can never ask.
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Welcome
Their first day, not their first test
New Hire Welcome Script
Setting the tone for someone's first week before they open a single ticket.
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Onboarding & Offboarding
First 90 days in, and a clean exit out
Onboarding Plan (30-60-90) & Offboarding
Milestones, a buddy program, and a training schedule, plus a checklist for when someone leaves.
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1:1s
Structure for a weekly check in that isn't a status update
One on One Script
A repeatable structure so your 1:1s stop being a status meeting in disguise.
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Team Meeting Agenda
Not another status-update spiral
Team Meeting Agenda Template
A recurring meeting that runs the same useful way every week.
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The Team Charter
The agreement a team writes once and points back to
The Team Charter Template
A fillable purpose statement, values with "looks like" behaviors, working agreements, and a signature block.
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Team Goals
On paper, where the whole team can see it
Team Goals Template
What you're aiming for, how it's measured, and who can check it.
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Delegation Framework
Hand it off without losing the outcome
Delegation Framework Template
Task, fit, outcome, authority level, resources, check-in cadence, and success criteria.
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The RACI Chart
Ends the fight over who's supposed to do what
The RACI Chart Template
Responsible, Accountable, Consulted, Informed, one grid that assigns exactly one role per task.
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SOP
Written down, so you're not the bottleneck
SOP Template
A process document a new team member could actually follow without you in the room.
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The Skills Matrix
Who to call when someone's out
The Skills Matrix Template
Rates every person against every skill so single points of failure show up before they cost you.
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The Skip Level
The conversation your org chart doesn't make room for
The Skip Level Meeting Guide
A question bank and notes tracker for talking directly with people two or more rungs down.
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Sales to Ops Handoff
So context doesn't get lost
Sales to Ops Handoff Template
Everything the receiving team needs after a deal closes.
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Implementation / Project Planner
Phases, owners, target vs. actual
Implementation / Project Planner Template
A phase-by-phase tracker for a multi-week implementation or rollout.