Home / The Playbook / Month 6 / Deal With the Performance Issue
Month 6 · Move 01

Deal with the performance issue you've been avoiding.

By month six there's usually one. The longer you wait, the bigger the gap grows between expectation and reality, and the harder it gets to name calmly.

The issue you've been avoiding didn't get smaller while you waited. It got a longer paper trail of you not addressing it, which becomes its own problem the day you finally do.

Name the specific pattern, not the personality
"These three deliverables missed the agreed date" is addressable. "You're not reliable" is a verdict, not a starting point for change.
Check your own contribution first
Did you actually set clear expectations for this? Sometimes the fix is a conversation about clarity, not a performance conversation at all.
Use the script, don't improvise
This conversation goes sideways most often when it's freestyled under pressure. Know your opening line before you sit down.
Set a real timeline for reassessment
Not "let's see how it goes." A specific date, and a specific bar for what changing looks like.
Example

A designer on your team has missed the last three deadlines. You've mentioned it in passing twice, and nothing's changed. Waiting for a fourth miss just adds another data point to a pattern you already have enough evidence for.

Use the script

The Performance Conversation Script covers exactly this conversation, line by line.

Want the actual document?
Performance Improvement Plan Template →
More moves in Month 6
Month 6 · Move 02
Handle your first real conflict directly →
Month 6 · Move 03
Run your first full review cycle deliberately →
Month 6 · Move 04
Notice what you've stopped listening for →
Month 6 · Move 05
Lead with story, not just data →
Month 6 · Move 06
Make recognition a habit, not an event →
Month 6 · Move 07
Have the conversation about where they want to go →
Month 6 · Move 08
Say no to something, on purpose →
Back to
The Hard Middle: Month 6
All moves →